Do you do limited releases?
Yes. Some collections and products are limited editions.
When they sell out, they don't always come back.
Can I collaborate with CROWNX?
If you think you're a good fit for the brand, write to us at info@crownx.es with your proposal.
Can I request an invoice?
Yes. Write to us after placing the order, providing your tax information, and we will send it to you.
What payment methods do you accept?
We accept:
- Credit/Debit card
- Apple Pay / Google Pay
What kind of fabric do you use?
We work with technical, resistant, and training-focused fabrics, prioritizing:
- Comfort
- Breathability
- Durability
Tested by real athletes.
Are the garments unisex?
Yes, most of our garments are unisex cut.
In the description, we indicate whether the sizing is more fitted or oversized.
Which countries do you ship to?
We ship to all of Spain (Peninsula, Balearic Islands and Canary Islands) and France
Available destinations and their rates automatically appear at checkout.
How long will my order take to arrive?
Normal delivery times are:
- Peninsula: 24–72 business hours
- Canary Islands: 3–7 business days
- Europe: 4–8 business days
During periods of high demand (launches, Black Week, Christmas), delivery times may be slightly extended.
How much is shipping?
The cost depends on the destination and the order amount.
You will be able to see the exact price before paying, with no surprises.
Can I track my order?
Yes. Once your order leaves the warehouse, you will receive an email with the tracking number so you can check its status at all times.
My order shows as delivered, but I don't have it. What should I do?
Write to us at info@crownx.es indicating your order number. We will review it with you as soon as possible.
Can I exchange or return a product?
Yes. You have 30 calendar days from receipt to request an exchange or return.
What conditions must the product meet?
- Unused
- In perfect condition
- With original tags and packaging
For hygiene reasons, certain accessories are non-returnable.
How do I request an exchange or return?
Write to us at info@crownx.es with:
- Order number
- Product to exchange/return
- Reason
We will tell you the steps to follow.
How do I choose the right size?
In each product, you will find a specific size guide.
If you are in doubt between two sizes, we recommend choosing the one you usually wear in sports clothing.